Privacy Policy
Effective Date: April 3, 2026
At Brilliant AC Care Hub, accessible from [brilliantaccarehub.akservicepoint.in], the privacy of our visitors is one of our top priorities. This Privacy Policy document outlines the types of information we collect and record, and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at parthasarathiv4565@gmail.com.
1. Information We Collect
We only collect personal information that is necessary to provide our doorstep AC services. This may include:
Contact Details: Your name, phone number (7824918008), and email address.
Service Address: Your physical location in Salem or surrounding areas to facilitate our doorstep technician visits.
Appliance Data: Information regarding your AC brand, model, and the specific nature of the fault.
2. How We Use Your Information
We use the information we collect in the following ways:
To schedule and provide on-site AC repair and maintenance services.
To communicate with you regarding service updates or appointment confirmations.
To improve our website and customer service experience.
To process service records and manage warranty claims (30-day service / 180-day spare parts warranty).
3. Log Files
Brilliant AC Care Hub follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.
4. Third-Party Links & Independent Status
Our website may contain links to other sites. Please note that we are an independent service center and a third-party service provider. We do not control the privacy practices of external websites and encourage you to read their privacy statements.
5. AI Technology Disclosure
To assist our customers in identifying specific air conditioning parts and common technical issues, we use Gemini AI to generate images for our website for customer identification purposes. These images are illustrative and do not involve the collection of user personal data.
6. Your Data Rights
You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request the deletion of your data once our service and warranty obligations are fulfilled.
Disclaimer & Third-Party Notice
Brilliant AC Care Hub is an independent, third-party service provider. We are not affiliated with, authorized by, or endorsed by any specific AC brand or manufacturer (such as Voltas, LG, Daikin, etc.). Any brand names, logos, or trademarks mentioned are used strictly for identification purposes. We provide out-of-warranty repair services as an independent entity.
Images Disclaimer: We use Gemini AI-generated images for illustrative and customer identification purposes only.
Contact Our Privacy
Officer Owner: Parthasarathi V
Address: No – 1/28, Main Road, Nagalur, Kallakurichi, Tamilnadu – 606203
Phone: 7824918008
